EQ Scan - emotional intelligence test (EQ test). Emotional Intelligence Test (EQ Test) Tests for a person’s emotional intelligence

• What is emotional intelligence and why is it needed?
• How to determine the level of emotional intelligence using the Hall, Lusin, Goleman tests.
• What distinguishes an emotional intellectual from a person without self-control.

Emotional intellect– one of the most important communication abilities of a modern person, the ability to avoid stress and negativity, motivate yourself and others. To assess the level of emotional intelligence of yourself or your employees, choose one of the existing methods that we will discuss in this article.

What is emotional intelligence

Emotional intelligence is a person’s ability to evaluate himself and other people, motivation, intentions, desires, ability to control one’s own emotions and the emotions of other people.

This concept is a consequence of the fact that most standard intelligence tests cannot predict the test taker's success in career and life. Scientists have found an explanation - successful people manage their own emotions more effectively and know how to use the emotions of other people.

Emotional intelligence consists of 4 main parts:

1. Self-awareness. A thorough analysis of your own emotions, understanding how they influence decision-making. Analysis and assessment of one's own abilities.
2. Control and management of your own emotions. Attitude towards others. Assessment of the situation. Finding solutions in difficult situations. Stress resistance.
3. Emotional sensitivity, empathy. The ability to understand the feelings and needs of other people.
4. Control and management of other people's emotions. The ability to prevent potential conflicts and regulate existing ones, the ability to sell, persuade, and get a person to talk.

One of the key signs by which you can identify a person with high emotional intelligence is goodwill. He successfully keeps all negative emotions under control and avoids conflict situations, easily makes useful contacts and makes an excellent impression on others.

Another sign of high emotional intelligence is high self-motivation. He has his own value system that he follows. He is aware of why he behaves the way he does in certain situations and understands what motivates other people.

To determine your level, you can take an emotional intelligence test online. And based on the results of this test, draw your own conclusions, learn to control feelings and emotions.

How to motivate employees using emotional intelligence

According to a survey by the Stockholm School of Economics in Russia, 5 basic emotions influence employee performance: interest (96%), joy (72%), anger (53%), fear (51%) and sadness (10%).

How to use these emotions to improve productivity? Find out about this from the article in the electronic magazine “General Director”.

Hall Emotional Intelligence Test

One of the most famous tests for emotional intelligence was developed by American psychologist Nicholas Hall. For Hall, emotional intelligence is a personal characteristic that allows you to identify and analyze your own emotions, manage, and recognize feelings depending on the situation. According to Hall, emotional intelligence can be improved, which is what makes it different from mental intelligence.

The Hall Test of Emotional Intelligence consists of statements that may relate to the test taker's life. Each answer is scored from (-3) for “Strongly disagree” to (+3) for “Strongly agree.” A total of 30 phrases and 5 scales:

• Managing Emotions– questions 3, 7 8, 10, 18, 30
• Self-motivation– questions 5, 6, 13, 14, 16, 22
• Emotional sensitivity– questions 9, 11, 20, 21, 23, 28
• Recognizing other people's emotions– questions 12, 15, 24, 26, 27, 29
• Emotional Awareness– questions 1, 2, 4, 17, 19, 25

As you can see, there is no intersection of scales. As a result, you can get a weighted assessment of emotional intelligence based on several parameters.

Emotional intelligence test Lyusina

The ability to understand emotions is:

• Recognition emotions, i.e. establishing the fact of the experience in oneself or an outsider.
• Identification emotions - determining exactly what emotion a person himself or an outsider is experiencing, the ability to express this emotion in verbal form.
• Understanding reasons, which cause a specific emotion, as well as the consequences to which it can lead.

The ability to manage emotions is:

• Controlling emotions muting too strong.
• Control of external expression.
• Random call a certain emotion if necessary.

Based on such definitions, a test of 46 statements was developed. The test taker must express his acceptance of these expressions on a four-point scale. The statements included in the questionnaire are divided into five subscales:

1. MP (understanding other people's emotions). The scale shows the ability to analyze and interpret the emotional state of a stranger, guided only by external manifestations or one’s own intuition.
2. MU (managing other people's emotions). The scale shows the ability to manipulate people - to cause, reduce or increase the intensity of certain emotions.
3. EP (understanding one's own emotions). Analysis and understanding of one’s own emotional state, recognition, determination, analysis of causes. The ability to express in words.
4. EM (control of one's own emotions). The ability to control what is undesirable, create what is desirable, and maintain a balanced emotional state.
5. EC (expression control). The ability to keep the external manifestations of one’s emotional state under control.

As a result, you can get an idea of ​​the level of emotional intelligence, its strengths and weaknesses. If after passing the test the test taker has a high level of EI, this may mean the following:

• Determining whether the subject himself or a stranger experiences any emotions.
• Determining exactly what feelings a person is experiencing.
• Identification of the reasons that led to the appearance of a particular feeling or emotion.

Goleman Emotional Intelligence Test

The emotional intelligence test, developed by American researcher Daniel Goleman, consists of only 10 questions. In professional psychology, it is used quite rarely, more often when determining the level of emotionality needed for work or business.

From Goleman's point of view, emotional intelligence is primarily the ability to use one's own and others' emotions to achieve certain goals.

• Think about what causes you a negative reaction. And work from the opposite: think in the style of “what if this is not so.” Gradually the negativity will go away.
• To understand and manage your emotional state, it is worth spending a few minutes a day to analyze the most striking situations, both negative and positive, that occurred that day. Look at these situations from the point of view of an outsider, and imagine what emotions he could show in this case, in what way, and how he can avoid unnecessary negativity.

Ruven Bar-On and the emotional quotient

Any test is deeply subjective. There is not and cannot exist a single methodology for assessing emotional intelligence - for the simple reason that there is no consensus on what it is.

In 2006, the famous Israeli psychologist Ruven Bar-On defined a unit of measurement for emotional intelligence and called it the emotional quotient. From a researcher’s point of view, EI can be defined as the ability to understand oneself and others, develop a certain attitude towards people, quickly adapt to any situation, quickly solve any problems and be ready for change. According to Bar-On, emotional intelligence is constantly evolving, and it can be developed through various trainings and special exercises.

The psychologist assures that people with a high emotional quotient adapt more easily to the changes and demands of the modern world. With a small coefficient, a person expects a lack of success, career growth and a lot of emotional problems. Such problems are common among people who have little experience in solving serious problems, dealing with negativity and stress, and managing their emotional state. Emotional intelligence and cognitive abilities of a person are equally present in general intelligence, by analyzing which one can assess the chances of this person to achieve serious success in life.

In practice, any of the tests described above will do. The main thing is to honestly answer all the questions asked. In this case, you will receive a balanced and adequate result, after analyzing which you will find your strengths and weaknesses. And in the future, all that remains is to work on yourself and actively apply the acquired knowledge and skills in practice.

Why is emotional intelligence needed?

Professional knowledge and extensive experience are not a guarantee career growth. Much more important is the possession of communication skills and empathy. This adds up to emotional intelligence.

One of the leading researchers of emotional intelligence and author Daniel Goleman argues that those who can combine reason and emotions perform better and more effectively than others.

In Russia, the theory of emotional intelligence is only gaining popularity. With changes in the economy, there is a need for new ways management. Previous anti-crisis measures were not effective enough and ultimately led to dissatisfaction among workers.
Now there is a need for leaders who can inspire the team to work actively, prevent conflicts, and capture the positive in any changes.

Emotions and business

Emotional intelligence is used in most professions that involve constant interaction with people.

The very concept of “emotional intelligence” arose relatively recently, about 20 years ago. But already at the Davos forum it was included among the most needed skills for 2020.

Bad mood reduces employee productivity

This was not so important a hundred years ago, when the rule was “there is no place for emotions in the workplace.” If something wasn’t going well for a worker at the machine, he simply suppressed the negativity and continued working.

In modern conditions, the basis of any work is intellectual work. Even a simple production worker is offered generate ideas, implement tools for more economical work. Other workers work exclusively with their heads - programmers, marketers, and other specialists. If they constantly experience negative emotions, their work efficiency gradually decreases to zero. In theory, it is possible to suppress too strong emotions, but a person will not work creatively and generate ideas.

Changes and uncertainty in business

The peculiarity of modern business is constant progress and variability. There was a time when large companies could plan your work strategy for decades. Today, the planning horizon has sharply shortened, and most do not plan their activities beyond three to five years. According to experts, today it is more important to develop flexibility of thinking and speed of reaction to the slightest changes than to develop grandiose goals for half a century in the future.

Modern reality is often called the VUCA world. The abbreviation VUCA comes from four English words:

• Volatility– instability
• Uncertainty– uncertainty
• Complexity– complexity
• Ambiguity– ambiguity.

These four words contain the whole essence of the modern world in which we have to work and make decisions. A modern manager of a large enterprise is not able to control each of several thousand subordinates. The result is emotional exhaustion, apathy, burnout.

From this we can conclude that one of the main skills of any head management of emotions should become. Don't suppress - otherwise there will be burnout. Management is the ability to dampen some emotions and evoke others when necessary.

Personnel Management

One of the main sources of stress for a manager is the staff. Every employee wants to be heard, wants to have their own career growth, and engage in interesting projects. About 50 years ago there were very specific norms and rules of behavior that implied a lack of initiative, disputes with superiors etc.

Today, every employee has his own point of view on any issue. More disputes and conflict situations arise. In each case, it is increasingly difficult to achieve consensus. You have to waste time and nerves on communications, agreements, etc.

Complicating communications

Communication problems equally affect not only the work of managers, but also of subordinates. If employees cannot agree with a neighboring department on some survey, they can shift the solution to this problem to managers. Or not solve or agree - in this case, the problem can hang around for years, without any progress.

Even if employees are motivated, ready to negotiate and solve problems, without putting them on the back burner and without putting them on the management’s head, they often lack the knowledge, skills and abilities to reach an agreement. Most people either try to push through their point of view, regardless of the opinions of others, or they give in, agree and cave in themselves. With a sufficiently high level of emotional intelligence, it is possible to structure communication in such a way that both parties are satisfied with the agreement reached. This is possible if a person knows how to take into account all emotional laws and factors. In this case, when solving complex problems, both parties will remain relatively calm, will be able to use their potential to a greater extent, and will ultimately come to the best solution to the issue.

Emotional intelligence tests are designed to help people understand themselves, recognize their strengths and weaknesses, and understand what needs to be done to learn to control their emotions.

Conclusion

The main problem of managers and people with the highest level of IQ who have not achieved success is low emotional intelligence. They lack leadership and communication skills, and lack the ability to control their feelings and impulses. To find out exactly what you need to work on, you should take one of the online emotional intelligence tests. And work hard on yourself.

EQ, Emotional Quotient, Social Intelligence) - this concept is closeIQ (intelligence quotient), but in which the basis is not a person’s intellectual abilities, but his ability to manage his own emotions and empathy for other people. The second common name for the same concept is social intelligence.

The Emotional Intelligence Assessment measures a range of aspects of emotional intelligence to predict your ability to understand and manage your emotions and predict the emotional reactions of others.

When used in testing applicants for employment EQ the test may include a wide range of test questions, usuallypresented in the form of questionnaires or mini-cases - scenarios of specific work situations in the workplace. Each situation involves 2 or more parties who somehow interact in the workplace (colleagues, manager and subordinate, employee and client, etc.).

Tests emotional intelligence is widely used at work where a lot of communication is required every day - in call centers of banks and mobile operators, in the positions of operator, sales and customer support managers, as well as for managers at all levels, including the Russian government at the federal and regional level. For managers, the ability to recognize emotions and empathize is even more important - it is part of the required skills for effective management. Social intelligence tests are a large part of the tests for managerial potential of the Leaders of Russia competition. (You can learn more about the tests of the Leaders of Russia competition in our special articles And )

Mostpopularmiand trustworthy testamion emotional intelligence isYutsyaHall, Lucin, Guilford tests and also the testMSCEIT( Mayer-Salovey-Caruso) , which contains 144 control questions.

What measures emotional intelligence test?

Because EQ tests used for assessment wide spectrum aspects of emotional intelligence, test questions ov vary depending on which component of emotional intelligence they measure.

Most emotional intelligence tests measure all or only some of the following components:

• The ability to recognize emotions from facial expressions.
• The ability to understand and use emotions to predict the behavior of others.
• The ability to determine people's emotions by their behavior.
• The ability to understand how certain actions contribute to emotions in ourselves and others
• Ability to identify types of emotions
• The ability to understand how to use emotions to facilitate interactions between people.
• Ability to understand the nature of different emotions.

Examples of tests foremotional intellect

Let's look at the following simple test question on emotional intelligence:

Lily felt stressed and alarm hoo when I thought about everything that the work she needed to do. When her the manager appointed another extra project for her, she felt ____. (Choose the best one option .)

a) stunned

b) depression

c) shame

d) shyness (awkwardness)

d) fright (panic)

Correct answer - " depression.” Lily felt stressed before the boss assigned her a new job . Extra work, by appointment given to her when she was already stressed only intensified the feeling and made her feel depressed.

Recommendations for solving emotional intelligence tests

Many job applicants consider the emotional/social intelligence test very difficult the following reasons:

• Test questions may be ambiguous
• Test questions require people to deal with situations outside their comfort zone(conflicts)

Based on our experience, the two most difficult tasks whensolving tests onEQare the ability to recognize And identify emotionsexpressed verballyand the ability to predict people's emotional reactions.Skills of this kind come only with long-term practice in communicating with people.

But you can learn how to pass EQ tests. As always, the key is practice and experience.

Tests on social/emotional intelligence are designed to involve you emotionally in a situation and thus elicit a spontaneous response from you based on your experience and intuition. However, the only winning strategy is to study the situation calmly and detachedly in order to understand the goals and state of the parties and weigh the available options. Think carefully about what you want to show the employer by choosing one answer option or another.

Your goal when taking EQ tests is to demonstrate that you can recognize and understand other people's emotions. Therefore, we recommend that when selecting answers, you prioritize respect for the feelings of people as demonstrated in the test script. The worst answer choice is one that ignores the other party's opinion.

In each test, not 1, but 3-4 parameters are usually studied. For example, in addition to recognizing and respecting other people's emotions, you may be required to demonstrate skills such as:

• persuasiveness
• persistence in achieving results
• loyalty to the company and consideration of its interests
• flexibility
• effective communication skills
• ability to find solutions
• good faith
• accuracy

All these skills can and should be demonstrated in such a way that the interests of all parties to the conflict, which is described in the EQ test scenario, are taken into account.

Let's look at some examples of emotional intelligence tests. In these tests, in order to successfully pass the test, you need to find a balance between taking into account the emotional state of the interlocutor and solving a specific work problem.

Example of a personality test for EQ 2

The correct answer and detailed explanation of this test can be found at the end of the article. We recommend that you first try to take the test and determine the correct answer yourself.

Example of a personality test for EQ 3

The correct answer and detailed explanation of this test can be found at the end of the article. We recommend that you first try to take the test and determine the correct answer yourself. This test is more difficult because you need to score 1 instead of all 5 answer options. You have 2 minutes to solve this test.

Tests for emotional/social intelligence are included in the section of psychological or, as they are called, situational tests. Read more about the types and types of such tests in our special articles:

OnHRLiderWe have prepared for you a large section of online psychological tests, divided by profession and management level: psychological tests for managers, for sales department specialists, for office and administrative positions and for call center operators. Most of the 200 psychological tests include sections to assess emotional intelligence. If you have to take a test forEQget trained forHRLiderand in 3-4 days you will understand the basic principles and rules of such tests and learn how to quickly and correctly determine the desired answer.

Correct answers and explanation of sample tests

Emotional Intelligence Test 1

Emotional Intelligence Test 2

Emotional Intelligence Test 3

The emotional intelligence test (N. Hall's method for emotional intelligence) shows how you use emotions in your life and takes into account different aspects of emotional intelligence: attitude towards yourself and others, communication abilities; attitude towards life and the search for harmony.

It is already an indisputable fact that emotional intelligence no less, and even more than classical IQ, contributes to the success and mental and physical well-being of a person. The good news is that EQ can be developed, unlike IQ. By taking the EQ test, you will learn a lot of interesting things about yourself, you will be able to achieve your goals more effectively and at the same time live in peace with yourself and others.

Emotional Intelligence Test (EQ Test):

Instructions.

Below you will be offered statements that in one way or another reflect various aspects of your life. Please mark with a star or any other symbol the column with the corresponding score on the right that most reflects the degree of your agreement with the statement.

Completely disagree (-3 points).

Mostly disagree (-2 points).

Partially disagree (-1 point).

Partially agree (+1 point).

Mostly agree (+2 points).

Completely agree (+3 points).

Test material (questions):

	Statement	Score (degree of agreement)
	For me, both negative and positive emotions serve as a source of knowledge about how to act in life.
	Negative emotions help me understand what I need to change in my life.
	I am calm when I feel pressure from others.
	I am able to observe the change in my feelings.
	When necessary, I can be calm and focused in order to act in accordance with life's demands.
	When necessary, I can evoke a wide range of positive emotions, such as fun, joy, elation and humor.
	I keep track of how I feel.
	After something upsets me, I can easily cope with my feelings.
	I am able to listen to other people's problems.
	I don't dwell on negative emotions.
	I am sensitive to the emotional needs of others.
	I can have a calming effect on other people.
	I can force myself to face an obstacle again and again.
	I try to approach life's problems creatively.
	I respond appropriately to the moods, motivations and desires of other people.
	I can easily enter a state of calm, alertness and focus.
	When time allows, I address my negative feelings and figure out what the problem is.
	I am able to calm down quickly after unexpected upset.
	Knowing my true feelings is important to staying in “good shape.”
	I understand other people's emotions well, even if they are not expressed openly.
	I can recognize emotions well from facial expressions.
	I can easily put aside negative feelings when action is needed.
	I am good at picking up signs in communication that indicate what others need.
	People consider me to be a good judge of other people's experiences.
	People who are aware of their true feelings have better control over their lives.
	I have the ability to improve other people's moods.
	You can consult me ​​on issues of relationships between people.
	I am good at tuning into other people's emotions.
	I help others use their motivations to achieve personal goals.
	I can easily disconnect from experiencing troubles.

The key to Hall's emotional intelligence technique.

Scale “Emotional Awareness” - items 1, 2, 4, 17, 19, 25.

Scale “Managing your emotions” - points 3, 7, 8, 10, 18, 30.

“Self-motivation” scale - points 5, 6, 13, 14, 16, 22.

“Empathy” scale - points 9, 11, 20, 21, 23, 28.

Scale “Managing the emotions of other people” - items 12, 15, 24, 26, 27, 29.

Calculating EQ test results.

For each scale, the sum of points is calculated taking into account the sign of the answer (+ or -). The higher the plus score, the more pronounced this emotional manifestation is.

Interpretation.

Levels of partial (separately on each scale) emotional intelligence in accordance with the sign of the results:

• 14 or more - tall;
• 8–13 - average;
• 7 or less - low.

The integrative (sum of all scales) level of emotional intelligence, taking into account the dominant sign, is determined by the following quantitative indicators:

• 70 or more - high;
• 40–69 - average;
• 39 or less is low.

1. Emotional Awareness- uhthen awareness and understanding of your emotions,and for this, constant replenishment of your own dictionary of emotions.

People with high emotional awareness are more aware of their internal states than others.

2. Managing your emotions- this is emotional responsiveness, emotional flexibility, etc., in other words,voluntary control of one's emotions

3. Self-motivation - managing your behavior by managing your emotions.

4. Empathy- this is an understanding of the emotions of other people, the ability to empathize with the current emotional state of another person, as well as a willingness to provide support. This is the ability to understand a person’s state by facial expressions, gestures, shades of speech, and posture. 4.75

Rating 4.75 (4 Votes)

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The famous American psychologist Daniel Goleman came to the conclusion that people with high emotional intelligence (EQ) are often more successful than people with high IQ. It is EQ that improves a person’s quality of life and makes him more adaptable to life.

website has created a simple 10-question test to test your EQ level.

4. At a meeting, a friend behaves irritably: she is nervous, sarcastic, snaps. You:

5. A disgruntled conductor on the bus was rude to you or insulted you. What's your reaction?

6. You are walking in the park with a group of small children, one of them starts crying because they don’t want to play with him. Your actions?

7. Your colleague dressed strangely. You noticed it. What will you do?

8. My husband comes home late. You are sitting at home with your child. You suddenly feel irritated and it increases. What happens next?

9. You got a job as a sales manager. But for 2 months nothing has worked out for you. What will be your actions?

1. “I guess I'm just not suited for this job. I’ll work for another 2 months. If nothing changes, I’ll change jobs.”

2. “I’ll analyze why I can’t do my job effectively. I will identify the reasons for ineffectiveness. I’ll improve my sales skills and try to change my approach to work.”

10. Your friend asked you to lie to her boyfriend that she was with you last night. You lied to him. What do you feel?

1. “I just feel bad, that’s all.”

2. “On the one hand, she is my friend and I must protect and support her in everything. On the other hand, I am ashamed of my actions and my senseless lies. I feel sorry for her boyfriend. And, frankly, I’m angry at myself for doing this to him.”

Results:

If you have the majority of answers under No. 1, then you should learn to better understand other people’s emotions, control your feelings and react correctly. This will help you become happier both at work and in your personal life.

According to research by famous scientist Travis Bradberry, 90% of successful people have high emotional intelligence.

If you have the majority of answers under number 2, then your emotional intelligence is already at a high level. Then dare to conquer the world, because you already have all the cards in your hands.

It will help identify a person’s ability to control and understand their emotions. It will also indicate the ability to communicate and understand the feelings of other people. These skills are determined by the level of emotional intelligence.

This indicator may change throughout life. If a person strives for self-development, internal harmony, and learns to interact with others, then EQ will undoubtedly increase. It can remain unchanged if the individual has no desire for self-improvement.

The higher a person’s level of emotional intelligence, the easier it is for him to build relationships with people. Such a person easily achieves his goals, he lives in harmony with himself and others.

People with a low level of EQ, as a rule, may experience a feeling of discomfort in a team because they do not understand the emotions and moods of other people, which can even lead to conflict situations. Often, they cannot control their mood and behavior because they do not realize the underlying reasons for their manifestations. It is difficult for such people to establish contacts, and accordingly, it is more difficult to achieve their goals and grow not only spiritually, but also professionally.

Born in the USA, Massachusetts. He graduated from Harvard and received a doctorate in psychology. Hall worked on problems of general psychology, studying proprioception (this is the sense of the position of parts of one’s body relative to each other in space). He became the founder of pedology. He was also the founder of the first magazines devoted to the problems of developmental psychology. Since 1891, under his editorship, the journal “Pedagogical Seminar and Journal of Genetic Psychology” began to be published, and since 1910 - the “Journal of Pedagogical Psychology”.

Instructions for taking the test

You will be offered thirty statements about your emotions or behavior and answer options, from which you need to choose one that suits you. The resulting result will describe the level of EQ in five parameters: emotional awareness (self-awareness), managing your emotions (self-regulation), motivation, empathy, recognizing the emotions of other people (social skills). For each parameter, the degree of severity will be determined: high, medium or low.

Transcript of the test

Self-awareness

Understanding your emotions and their consequences. With high expression, a person understands why he experiences certain feelings, is aware of his strengths and weaknesses, is prone to reflection and learns from his experience. Confident, able to show a sense of humor and accepts himself for who he is.

Self-regulation

Self-control and the ability to contain destructive experiences. High severity is characterized by the individual's clear thinking and maintaining composure in stressful situations. Tactful and obligatory. Knows how to admit his mistakes, takes responsibility for achieving goals. Calmly perceives new information and changes in environment, shows flexibility.

Motivation

The desire for self-realization. It is expressed in result orientation, searching for the most effective ways to achieve a goal. A highly motivated person knows how to work in a group and strives to fulfill its mission. He is not afraid of failures and can take justifiable risks.

Empathy

Understanding other people's feelings and being interested in them. People with this quality know how to listen, are attentive to facial expressions and gestures, and are able to guess emotions and moods. They show respect for others, regardless of their background or education. Tolerant and tolerant of the shortcomings of others.

Social skills

Ability to persuade. They manifest themselves in the ability to win favor, compromise, and present information convincingly. The subject is distinguished by the ability to negotiate, communicate diplomatically with “difficult” people, inspire and lead.

Take the Hall Test Now!

On our website you can take a test to determine your EQ level and learn a lot of interesting information about yourself. Maybe you will discover some aspects of your personality that you were not aware of before. Or maybe you will see qualities that are worth working on.

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